Frequently Asked Question

How can I invest with U.S. GLOBAL GROUP?

To make a investment you must first become a member of U.S. Global Investors. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.



I wish to invest with U.S. Global Group but I don't have any ecurrency account. What should I do?

How to: Deposit Using Cryptocurrency ( Visit www.Kraken.com/ Download Kraken From Apple or Play store)

- [ ] Create an account: Click "Sign Up" and enter your email address, creating a secure password.
- [ ] Verify your email: Check your email for an activation code and enter it on the Kraken website to verify your account
- [ ] Identity verification: To access full trading features, you will likely need to verify your identity by providing documents like a government-issued ID and proof of address.
- [ ] Fund your account: Once verified, you can deposit funds into your Kraken account using your preferred method to start trading cryptocurrency www.Kraken.com



How do I open my U.S. Global group Account?

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".


How to Buy cryptocurrency (Bitcoin, USDT)

- [ ] Access the buying section: Log in to your account and navigate to the "Buy Crypto" section on the platform
- [ ] Select Bitcoin: Choose Bitcoin (BTC) as the asset you want to purchase. 
- [ ] Enter amount: Input the amount of Bitcoin you wish to buy, either by specifying the amount of fiat currency you want to spend or the amount of Bitcoin you want to acquire
- [ ] Review and confirm: Double-check the details of your order and click "Buy" to finalize the purchase.



How to withdraw Bitcoin from Kraken to an external wallet

- [ ] Log in to your Kraken account and navigate to the Funding tab
- [ ] Click Withdraw
- [ ] Select the currency you want to withdraw
- [ ] Choose add a new wallet address, paste the wallet address copied from USGG deposit option
- [ ] Enter the amount you want to withdraw
- [ ] click withdraw
- [ ] If you have two-factor authentication enabled, enter the code from your authentication app/ Verify your email
- [ ] Wait for the transaction to process



How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.



How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.



How can I change my e-mail address or password?

Log into your U.S. Global Group account and click on the "Account Information". You can change your e-mail address and password there.



What if I can't log into my account because I forgot my password?

Click forgot password link, and fill out the form correctly. After that, the administration will manually change or reset your password.



Does a daily profit paid directly to my currency account?

No, profits are gathered on your U.S. Global Group account and you can withdraw them anytime.



How do you calculate the interest on my account?

Depending on each plan. Interest on your U.S. Global Group account is acquired Daily, Weekly, Bi-Weekly, Monthly and Yearly and credited to your available balance at the end of each day.



Can I do a direct deposit from my account balance?

Yes! To make a deposit from your U.S. Global Group account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.



Can I make an additional deposit to U.S. Global Group account once it has been opened?

Yes, you can but all transactions are handled separately.



After I make a withdrawal request, when will the funds be available on my ecurrency account?

Funds are usually available within 24 business hours.



How will be add referral commission for deposit?

Referral commission will be added to upline only when user make deposit from wallet.



How can I change my password?

You can change your password. Click forgot password link, and fill out the form correctly. After that, the administration will manually change or reset your password.



Can I lose money?

There is a risk involved with investing in all high yield investment programs. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term. It's very important for you to know that we are real traders and that we invest members' funds on major investments.



How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.



May I open several accounts in your program?

No. If we find that one member has more than one account, the entire funds will be frozen.



How can I make a spend?

To make a spend you must first become a member of U.S. Global Group. Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.



Who manages the funds?

These funds are managed by a team of U.S. Global Group investment experts.